A Blooming Success: Recap Of Our Client Afternoon Tea In March
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Our second afternoon tea gathering for clients was a delightful occasion that built upon the success of our Client Christmas Afternoon Tea, which had generated a substantial waiting list. To ensure that those who missed out previously had the chance to join us, we prioritised attendees from that list.
With a floral setting and 48 attendees, consisting of clients, family members, and support workers, the outcome was yet another memorable event!
Ensuring a Positive Arrival Experience For Guests
Our staff did a great job in facilitating smooth parking by directing taxis into designated car park bays.
Clients were greeted and escorted to their seats, where their table host introduced themselves, assisted with name tags, and took their drink orders.
Kicking Off The Afternoon With A Warm Welcome
As guests were seated, our CEO, Penny Hickman (photo below), made her rounds, personally greeting them and extending a warm welcome to everyone present.
The afternoon tea commenced with a collaborative effort between Penny and Nicholas, our Commonwealth Home Support Program (CHSP) Centre-Based Respite Group organiser, who adeptly translated Penny’s words into Greek, ensuring that our Greek-speaking guests felt included and engaged.
Together, Penny and Nicholas expressed gratitude to all attendees, acknowledging the hard work of Louise, our Quality and Compliance Manager (photo below), and the staff who meticulously organised the event.
Clients from our CHSP group were acknowledged for contributing delicious sweet and savory dishes, as well as the beautiful floral arrangements (photo below).
With a touch of humor, Penny praised Nicholas for his leadership in ensuring everything came together seamlessly. In Penny’s words: “A big thank you to Nicholas who cracked the whip with everyone (at the CHSP group) getting everything done!”
In addition to bringing people together, a major part of these get-togethers is for InHome Care SA to use the event as a Client Advisory Group meeting. Ensuring that all clients have the opportunity to attend leads us to gaining feedback from a broader range of clients.
In this spirit, Penny and Nicholas encouraged everyone to participate in our client survey, emphasising the importance of their feedback and suggestions in further developing and improving our services, and in strengthening our partnership with them.
Uniting Clients, Families, and Staff
The afternoon tea was once again a great opportunity to build stronger partnerships among clients, their families, and our dedicated staff and management team, allowing everyone to put faces to names in a relaxed setting with delicious treats.
Closing The Afternoon From Our Board Director
As the gathering drew to a close, Andrew Dimopoulos, our Board Director, took the opportunity to thank all attendees for their participation.
Andrew also acknowledged the significant role played by our Quality Care Advisory Group. Two members of this Group, Garry Greatbatch and Desmond White, were also in attendance (in the back in the photo below).
Andrew emphasised the Quality Care Advisory Group’s essential contributions to the ongoing improvement of our clinical services.
We extend our heartfelt gratitude to everyone for their presence, enthusiasm, and active participation in our survey.
Your engagement and partnership play a crucial role in shaping our services.
The trust you place in us by allowing us to be a part of your lives means the world to us.
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